Troubleshooting Tips

This page describes what to do if you encounter problems when installing or maintaining InterMine. Please feel free to contact us with any questions you may have.

Error messages

If you encounter a problem when running Ant, try adding the verbose flag:

> ant -verbose

This should output a more useful error message.

Logs

Data warehouse

When integrating data, usually the errors are in intermine.log file in the directory you are in, eg. /integrate or /dbmodel.

Webapp

In order for the intermine webapp to write logs, you must correctly set the webapp.logdir property in ~/.intermine/malariamine.properties. The property must be an absolute path to a directory on the tomcat machine, writable by tomcat.

When you see an error on the webapp or get a blank page and nothing appears in the webapp log from log4j, it is likely you will be able to find more information on what went wrong in the tomcat logs:

• tomcat/logs/catalina.out
• tomcat/logs/localhost.DATE.logs

It will likely be the log that was modified last.

A good way of looking at the output to these logs in real time is to use the command:

> tail -f tomcat/logs/LOGNAME

If you reload the webapp you will see the error output directly on the screen.

See: CommonErrors